• How do I design my Neon Sign?

    You can either choose from one of our standard popular neon signs which are displayed on our site, or I can, free of charge, whip up anything unique you require if you see something you like elsewhere. 

  • I have requested a quote, when will I receive it?

    Thanks for requesting a quote. You will receive a quote with a mockup within 1-2 Business days. 

    Please note, that sometimes our emails are filtered to junk/spam folders. Please make sure to look for our email there.

  • What is the turnaround time for the neon signs?

    All signs are handmade to order and delivered within a time frame of 15-20 Business Days (normally before that). Thanks for your understanding and patience.

  • How do I mount my Neon Sign?

    All our signs can be wall-mounted through the pre-drilled holes in the acrylic with the screws provided in the installation kit. 

    We also provide a hanging kit upon the request for a hanging sign.

  • What's the process for custom orders?

    Email our team direct at designsupport@artweyes.com.au and we will help you through the process!

  • Why choose Artweyes for custom-made LED neon signs?

    Apart from the experience top level design services, any LED neon sign from artweyes.com.au is handmade to perfection using LED neon tubes that are safe, affordable, and environment-friendly. 

  • Why get custom neon signs for parties?

    Custom neon signs are a great way to add some personality to your party.  Whether you're celebrating a birthday, wedding, or other special event, they can help make your party more memorable. Neon signs come in a variety of shapes and sizes, so you can find one that fits your party's theme. Plus, custom neon signs can be made to order, so you can get exactly the look you want. So if you're looking for a way to make your party stand out, custom neon signs are a great option.

  • Why get custom neon signs for business and home decor?

    Custom neon signs add a unique and stylish touch to any business or home. Unlike traditional signage, they are made to order, meaning that they can be designed to fit any space and come in a variety of colors and designs. 

    Not only do custom neon signs add personality and style, but they are also highly visible, making them ideal for businesses that want to stand out from the competition, you can be sure that your message will be seen loud and clear.

  • How large can I go?

    In certain instances larger signs need to be cut into two pieces for shipment purposes, this is to avoid damage during transportation. This won't affect the overall appearance of your LED neon sign; when a sign needs to be cut in two we’ll contact you for confirmation, or to explore the possibility of producing the sign in a smaller size.

  • What’s the length of the power cord?

    The cord from the neon sign is 1.8 meters (6ft) long and encased with a clear coating, with an additional 1.2 meters (4ft) of black or white cord from the power adaptor. 

    There’s another 1 meter (3ft) black or white cord from the adaptor to your plug. 

    In total it’s 13ft from the neon sign to your power plug.

  • How about outdoor usage?

    We can produce waterproof versions for outdoor events and outdoor permanent installation. 

    Please specify your application when you submit your custom order inquiry or choose it directly on our custom sign product page.

  • SHIPPING & DELIVERY

    Please be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of the shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure the fastest possible production and delivery.

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  • We’re the most affordable custom neon sign developer you’ll find in Australia. As we are a small business, we can manage to keep our costs lower than any of the big players, because our operting costs are minimal.

    All our items come with two year warranty which covers all manufacturing defects.

  • Our LED signs are made from neon LED tubes that are 100% safe, even for children. We don’t use any breakable glass, and the LED lights don’t heat up and are safe to touch.

    Our Neon LED lights are extremely easy to install and come with convenient holes for easy hanging and wall mounting.

  • Every product we make is tough and wear-resistant, along with requiring very low maintenance. The lightweight and portable nature of our products make them ideal gifting ideas.

  • Our products are made using durable neon flex technology, which is much stronger and longer-lasting than regular glass neon.

  • All our signs are made from LED flex, there’s zero use of glass in our products. This prevents overheating and ensures that the products are all energy efficient, and environment friendly. At the same time, they are lighter, more durable, and highly portable. Also, all our products come with UL certification.

  • All our products are highly energy-efficient, environment-friendly, and have greater longevity than any other comparable product on the market.

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